Great support with good patience and good system software...
"Great software with a lot of features. The support is awesome and will take into consideration your suggestions to get their products better; I have made some in the past years and have seen them implemented. Good Job and Keep it up!"
"Good support. Responsive. A good system that works. Very impressed with all the features. Design is really nice. Admin is awesome to work in. Thank you"
I found this product very easy to install and to customize. Also it's full of features which other products in helpdesk don't support at all. I recommend this for any small/medium companies, also to manage work (it is so versatile which can be a valid and cheaper substitute of Jira).
"My first feel when look Helpdesk was amazing, I, m Blesta user and change to Help Desk now. Simply, it,s the better and cheap , billing, cms and support system, with ton of options and usefull api. App for mobile , send text mensages, incredibel, without words. Now I will implanted in my Hosting company. Really amazing, I,m frozen when look it, ITS PERFECT, simply it."
Jakweb has an AWESOME product here for anyone operating a support system for their clients. YES, you need some tech knowledge to customize it. BUT, it works really well, bugs are acknowledged and resolved as quickly as possible. This beats using those monthly cloud solutions big time... Congratulations JAKWEB & Thank you for a fantastic product.
Run your own HelpDesk hosted server. Modern, fast and optimised for all devices. The only thing you have to do is Marketing.
Run your own live chat hosted server. Modern, fast and optimised for all devices. The only thing you have to do is Marketing.